Send Email from Your Domain
Setting up email at your domain allows messages sent through the platform to come from your business email address instead of the default AgentMethods sending address.
This helps your emails appear more professional and can improve email deliverability.
IN THIS ARTICLE
- Video Walkthrough
- Access Email Configuration
- Set Your Reply-To Email
- Change Your Sending Email
- Add Email Verification Records
- Verify Your Email Configuration
Video Walkthrough
Watch the video below for a step-by-step walkthrough of setting up email at your domain.
Access Email Configuration
To begin configuring email for your domain:
1. Log in to your dashboard
2. Click your company name in the top-left corner
3. Select Connect Domain from the dropdown
4. Click Email Configuration
This page shows your current sending email and reply-to settings.
Set Your Reply-To Email
The Reply-To setting determines where replies from your clients will be sent.
You can choose to send replies to:
- Your account login email
- A custom email address
If you would like replies to go to a different email address, enter your custom reply-to email here.
Tip: We recommend using an email address at your domain where you can receive replies from clients.
Change Your Sending Email
To send emails from your domain, click Change Sending Email.
You will see two options:
- AgentMethods Default – emails will be sent using the platform’s default sending address.
- Custom Email – emails will be sent from your own email address at your domain.
Select Custom Email, then enter the username for the email address you want to send from at your domain.
After entering the email, click Change Sending Email.
Add Email Verification Records
After updating your sending email, click View Records.
This will display the records that must be added where your domain is managed.
There are typically three CNAME records that must be added to verify your domain email.
Log in to the company where your domain is managed (such as GoDaddy, Namecheap, or Squarespace) and add the records exactly as shown in your dashboard.
Why this step is needed: These records confirm that AgentMethods is allowed to send emails on behalf of your domain, which helps prevent your emails from being marked as spam.
Verify Your Email Configuration
Once the records have been added with your domain provider, return to your dashboard and click Verify.
After the records finish updating, the status will change to Record Found, confirming that your domain email has been successfully verified.
Note: It may take a little time for these records to update. In most cases this happens within a few minutes, but occasionally it may take a few hours.
Once your email configuration is verified, messages sent through the platform will be sent from your domain email address.
If your domain has not yet been connected to your website, you may want to complete that step first.
Related article: Connect Your Domain
Still have questions? Our support team is happy to help 🙂🎉