Customize a Contact Form

Contact forms allow visitors to send you messages, request quotes, or submit other information through your website. You can customize forms to collect the specific information you need from visitors.

IN THIS ARTICLE

Tip: Most users start by copying one of the public forms and then customizing it to fit their needs.

Video Walkthrough

Watch the video below for a walkthrough of how to customize a contact form.


Create or Copy a Form

To customize a form, start by opening the contact form builder.

1. Log in to your dashboard

2. Click Website in the left-hand menu

3. Select Contact Forms at the top of the page

From here, you have two options:

  • Create Contact Form – build a new form from scratch
  • Copy Form – duplicate an existing public form and customize it

Public forms cannot be edited directly. You must copy a form before making changes.


Edit Form Fields

Once your form is open in the form builder, you can customize the fields that visitors will complete.

You can:

  • Edit an existing field by clicking the pencil icon
  • Change the field label
  • Delete fields you do not need
  • Drag and drop fields to reorder them

To add new fields, select a field type from the Form Fields section and drag it into the form.


Adjust Form Settings

You can also adjust several settings for your form.

Under Form Settings, you can:

  • Edit the success message visitors see after submitting the form
  • Add the person to your contact list
  • Enable secure fields so form data is emailed directly to you
  • Allow visitors to download a file after submitting the form
  • Add conversion tracking code for marketing campaigns

Save Your Form

When you are finished customizing your form, click Save Contact Form.

Your form will now appear at the top of your form list and can be selected when adding a form to a page.


Still have questions? Our support team is here to help. Once your form is saved, you can add it to any page on your website using the form component 🙂🎉

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