Setting Up an Email Client such as Microsoft Outlook or Thunderbird

Each AgentMethods website comes with email accounts. To use these email accounts, you must first register a domain through your AgentMethods control panel (see these instructions). Once you have added your domain, the AgentMethods administrators will activate your email accounts. You can always access your email through our webmail application, located at webmail.YOUR-DOMAIN-NAME.com (replacing YOUR-DOMAIN-NAME with the domain you have added). Additionally, you can access your mail using a email client such as Microsoft Outlook.

General Instructions for Setting Up Email Clients:

These are the settings you will need to use:

  • Name/Display Name: Your name
    (i.e. John Doe or ACME Sales)

  • email address: Alias-you-chose@your-domain-name.com
    (i.e. john@thedoes.com or sales@acme.com)

  • Incoming email server type: POP
    (not IMAP)

  • Incoming mail (POP) server: pop.your-domain-name.com
    (i.e. pop.thedoes.com or pop.acme.com) Port 110

  • Outgoing mail (SMTP) server: smtp.your-domain-name.com
    (i.e. smtp.thedoes.com or smtp.acme.com) SMTP server ports are 25 and 587 - you can use either.

  • Account/user ID/name: alias-you-chose@your-domain-name.com
    (i.e. john@thedoes.com or sales@acme.com)

  • Account/user Password: password-you-chose
    (case sensitive. This is optional, if you don't want to have to type in this password every time you send or receive mail)

  • Account Name: Enter what you would like to identify this account
    (i.e. thedoes.com POP mail or acme.com POP mail)

  • Authentication: The outgoing connection must be authenticated with the same login and pw as incoming connection. SPA (secure password authentication) is not supported

If you need step by step help on how to configure your email client, here are some common combinations below: